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At AllbirdShub, we strive to deliver your sustainable footwear and apparel with efficiency and care. We understand that once you’ve made a conscious choice for the planet, you want to start your journey as soon as possible. Our streamlined logistics ensure a consistent and reliable experience for every customer, regardless of their destination.
Before your order begins its journey, it undergoes a dedicated fulfillment process to ensure quality and accuracy:
Order Processing: All orders are typically processed, packed, and dispatched within 1-3 business days.
Notification: Once your order has been handed over to our carrier, you will receive a shipping confirmation email containing your tracking information.
We offer a unified shipping standard to ensure transparency. Whether you are ordering locally or internationally, our delivery windows remain consistent: 3. Estimated Delivery Time: Most customers can expect their orders to arrive within 6-12 days from the date of shipment. 4. Unified Service: We do not distinguish between standard or expedited shipping; our goal is to provide the most efficient route possible for every package as our default standard.
We believe in straightforward pricing without hidden fees: 5. Always Free Shipping: We are proud to offer Free Shipping on all orders storewide. There is no minimum purchase required to qualify for this service. 6. Transaction Currency: All orders and shipping documents are processed in USD.
Once your package is on its way, we provide full transparency: 7. Real-Time Tracking: You can track your package using the link provided in your shipping confirmation email. Please allow 24–48 hours for the tracking information to update once the label has been created. 8. Delivery Support: If your tracking information has not updated for several days or if you encounter any issues, please reach out to us at service@allbirdshub.com.
To ensure your order arrives safely, please provide an accurate and complete shipping address at checkout. 9. Address Accuracy: We are not responsible for deliveries to incorrect addresses provided by the customer. 10. Damaged Packages: If your order arrives with visible damage to the packaging, please document it with photos and contact our support team immediately.
If you have any questions regarding the status of your shipment or our logistics process, our customer service team is ready to assist you:
Email: service@allbirdshub.com
Official Website: allbirdshub.com
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